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Richard “James, what on earth are you doing?” His office looks like an explosion in a widgets factory. He glances up from where he is clipping some gizmo into the innards of a laptop. “Making a few changes to this machine so it does what I want it to.” “If you need a new laptop why not just buy one that does what you want? I'm sure the company finances would stand it.” He peers in, pushes at something and there’s a sharp click. Then he looks up over the top of his glasses. “This isn't for me. It's for Kirstie” ? “What’s my Technical Director doing spending his time on equipment maintenance for the concierge?” “The one she was using was inherited from her predecessor and was more suited to playing Pac-Man than running surveillance.” “Alright, but why are you doing the work?” He cli