Michelle walked into the rear entry vestibule of the Tyler Construction office building and tossed her hardhat into the field equipment bin. As she shucked off her muddy boots, Don came trailing in behind her. Their morning site visit at the Eastman Office Park complex outside of town had run longer than expected due to being cornered by the client’s rep and the architect. More changes to the project scope, meaning another late night at the office doing a take-off and estimating the additional cost. Nothing she wasn’t used to dealing with. Change orders were an inevitable part of every project and could be profit boosters to the bottom-line, providing they weren’t a deduct or, worse yet, a result of someone at Tyler not doing their job. But as Don hung his jacket beside her, her thoughts