Quintessential Jerry Bennett didn’t know why the shipping company he worked for insisted on always having the latest and greatest electronics in the office. Last year, all the computers had been upgraded to the newest version of Windows, and for weeks afterward, nothing seemed to work right. Customer invoices weren’t sent, bills of lading disappeared, shipments hung up in loading bays waiting for authorization that never came. The moment they seemed to get all the kinks worked out of the system, the e-mail client they had switched to stopped working properly. Then their accounting program was updated and that, too, went kaplooey. Some days he wondered if he wasn’t getting too old for this crap. He could remember when bills of lading were handwritten in triplicate. Sure, the pink copy on
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