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*Michael* I sat bleary-eyed in my office on the very top floor of the Express Air building, waiting for my daughter to show up for our early morning meeting. I should have known she wouldn't be on time. My receptionist walked in the door and silently set a cup of coffee on my desk. “Thank you, Anisa. I can't tell you just how much I need this right now." She simply nodded with a knowing smile and headed out the door without a single word. I hired her shortly after firing my previous assistant for judging Shelby based on how she dressed. My assistant had hand-selected Anisa out of all of the resumes. Anisa was returning to work after being a stay-at-home mom, fully raising five children. I liked her immediately during our interview and hired her on the spot. I took a sip of the burni