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Sally was still seated at the head of the table, typing into her laptop. I waited until she closed the machine and began to gather her supplies. "Sally, may I have a moment?" She sat back down, her eyes tired and wary, but she smiled at me anyway. "Of course, Elena. I'm glad you have questions." I could tell from the weariness in her voice that she was less than glad, but I wasn't picking up any sarcasm or anger. I suddenly felt sorry for the woman sitting at the head of the table. There was something heavy weighing on her. It was obvious in her every move. I approached and sat closer, leaning forward. "I just want to know what I can do to improve. Obviously, what I had wasn't what you were looking for." "Yes, it's not really the direction we are going in right now. Did you look at