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SAVORING THE EARLY morning quietness in the house, Verena stretched in bed, her limbs aching from stress and lack of exercise. Sunlight streamed through the window.
Saturdays were busy at the salon. She was often there meeting their guests, catching up with their travels and new babies and society galas. Verena liked to listen to their skincare concerns, see how they were responding to treatments, and work with the estheticians on new regimens and products. It was this closeness to their guests that her grandmother believed was the foundation of their success.
Mia always told her, “Listen to our guests. Inspect and analyze their skin. See how they’re responding to our products and treatments. Above all, strive to improve on our excellence.”
The past week had been grueling. Verena thr
