CHAPTER 18 LUKE’S DAY STARTED at six with a call about a server issue. He’d barely sorted that out before it was time for his conference call, which overran, and no sooner had he hung up from that, a young blonde admin assistant knocked on his office door. “Luke, have you seen the Spires contract?” Shouldn’t that be his question? “Try the filing tray.” Before Luke could pick up his coffee, a developer poked his head in. “Do you know when Mike’s back from his holiday?” “It’ll be on his calendar.” And so it continued—a succession of simple queries that could easily be solved by the people asking them if they’d only think. Why did Luke have to do everything around here? Because he let his staff walk all over him, that was why. He reflected on his conversation with Ash about delegatio